本文探讨了管理虚拟团队时面临的一些挑战，特别是信任和身份在虚拟团队中扮演的角色。它概述了为什么团队和虚拟团队已成为现代组织的重要组成部分，并提出了十个简短的案例研究，这些案例说明了可以发现虚拟团队的活动范围。之后，本文研究了虚拟团队工作中遇到的一些常见问题。它讨论了两大类解决方案。首先是本质上是技术性的解决方案（即，对技术的更改或改进将有助于解决或改善问题）；第二个是基于组织的（即问题的根源在于人员以及如何管理）。本文的结论是，要想成功建立一支有效的虚拟团队，就必须同时考虑技术和组织解决方案。Abstract of Building effective virtual teams: How to overcome the problems of trust
This article explores some of the challenges faced when managing virtual teams, in particular the role played by trust and identity in virtual teams. It outlines why teams and virtual teams have become a valuable part of the modern organization and presents ten short case studies that illustrate the range of activities in which virtual teams can be found. Following this, the article examines some of the common problems encountered in virtual team working. It discusses two broad classes of solutions. The first are solutions that are essentially technical in nature (i.e., where changes to or improvements in technology would help to solve or ameliorate the problem); the second are more organizationally based (i.e., where the root of the problem is in people and how they are managed). The article concludes that both the technical and the organizational solutions need to be considered in parallel if an attempt to build an effective virtual team is to be successful.
Kimble, C. (2011) Building effective virtual teams: How to overcome the problems of trust and identity in virtual teams. Global Business and Organizational Excellence, 30(2), 2011, 6- 15.
This article is very much about the virtual team, to be more specific, the work pattern of the virtual team under globalization as well as the advanced technology. It aimed to explore the potential problems that a virtual team might face and suffer during the period of cooperation for knowledge management, and thus to help a virtual team achieve greater performance upon a clear understanding of and also an insight into these problems.
The reason that the article supports my arguments for my PA2 lies in its great attempt to look for solutions to the problems that the author identifies with case study. When people try to seek for better productivity, the premise is that they shall have a clear awareness of the hindering against such better results. Both the problems and the solutions included in the article could inspire me to think about the practical ways to facilitate the commitment of a virtual team through overcoming significant problems.
The most aspect of the article is the two kinds of solutions that the author offered to address problems. Upon the author made a detailed analysis of case study to perceive and identify the problems, two kinds of solutions were given – a technical one, and organizational one, to be more specific, trying to tackle problems with attentions given to both people issues and technology.
For findings and conclusions, I consider that the most critical aspect for greater productivity is about how to organize resources, in other words, how to achieve resource integration. Such resources refer to both human and non-human ones. In my point of view, the key for realizing effective information/knowledge management is anchored in cooperation and partnership of members in a virtual team, all of whom shall be linked in a network to collect, assess, evaluate and deliver information.